For Customers of Maxion Game Co., Ltd.
Maxion Game Co., Ltd. (the “Company”) recognizes the importance of protecting your personal data and is committed to collecting, using, and/or disclosing your personal data in accordance with the Personal Data Protection Act B.E. 2562 (2019), including any relevant laws and notifications.
This Privacy Policy has been prepared to inform you of the details regarding the collection, use, and/or disclosure of your personal data in your capacity as a customer, user, game player, event participant, or any other related natural person (collectively referred to as “you”), as well as the protection measures and guidelines for managing your personal data in accordance with personal data protection laws.
This Policy covers the provision of services and communications through various channels of the Company, including websites, online platforms, social media, emails, or any other activities that the Company provides or utilizes in the course of its business operations.
“Personal Data” means any information relating to a natural person which enables the identification of such a person, whether directly or indirectly, as specified below.
“Sensitive Personal Data” means personal data that the law designates as sensitive personal data, as specified below.
“Personal Data the Company Collects, Uses, and/or Discloses” refers to information about you that the Company collects. Such a collection depends on the relationship between the Company and you. The categories of personal data collected by the Company are detailed as follows:
The personal data about you that the Company collects, uses, and/or discloses includes, but is not limited to, the following personal data:
In the event that you provide the personal data of other persons to the Company (if any), you should inform such persons of the disclosure of their personal data to the Company and proceed as required by law, as well as ensure that such personal data is accurate, complete, and up-to-date. The Company will collect, use, and/or disclose such personal data in accordance with the law and as specified in this Policy.
The Company prioritizes the protection of the personal data of minors, quasi-incompetent persons, and incompetent persons. The Company requires that users of the Company's games or services must be at least 13 years of age.
In the event that you are a minor, a quasi-incompetent person, or an incompetent person, the collection, use, and/or disclosure of your personal data will be conducted subject to the conditions and criteria prescribed by law, including obtaining consent from the person exercising parental power, the curator, or the guardian (as the case may be) in cases where the law requires such consent. If the Company becomes aware that the personal data of such persons has been collected without complying with the criteria prescribed by law, the Company will promptly proceed to delete, destroy, or take any other actions as permitted and deemed appropriate by law.
Please note that if you do not provide necessary personal data to the Company, the Company may be unable to provide services, fulfill your requests, perform contracts, or comply with legal obligations, depending on the nature of the personal data and the purposes for processing such data.
The Company may collect your personal data directly from you providing your personal data to the Company, or the Company may receive your personal data from other sources.
In the event that the Company collects personal data by receiving it directly from you, the Company obtains it through the registration process, applications to play games via channels designated by the Company, applications to participate in various events organized by the Company, the complaint process, contacting the Company through various channels such as telephone, email, the Company’s websites or webpages, or on the Company's social media, and accessing or using the Company's various websites or applications, including any other business operations of the Company.
Furthermore, the Company may receive your personal data from other sources, such as:
The Company collects, uses, and/or discloses your personal data under legal bases other than consent (e.g., (1) contractual necessity, for entering into or performing a contract with you; (2) legal obligation; (3) legitimate interests of the Company or third parties, balanced against your fundamental rights and freedoms relating to personal data protection; (4) vital interests, to prevent or suppress a danger to a person's life, body, or health; (5) public task, for the performance of a task carried out in the public interest or in the exercise of official authority; (6) the establishment, compliance, exercise, or defense of legal claims in the future, or other legal bases as permitted by personal data protection laws (as the case may be)) for the following purposes:
The Company may collect, use, and/or disclose your personal data based on consent for the purposes of marketing communications, public relations, and notifying information regarding games, products, services, activities, benefits, or special offers of the Company through channels for which you have provided consent.
The Company may disclose your personal data to relevant persons or entities strictly as necessary to fulfill the purposes specified in this Policy, and under the relevant legal bases, to the following:
The Company will disclose data strictly as necessary and will require the data recipients to have appropriate personal data security measures in place. Furthermore, the Company will require that data recipients acting on its behalf process such personal data solely for lawful purposes and within the scope necessary for the purposes specified in this Policy or as prescribed by law.
The Company may need to disclose, transfer, or allow third parties or service providers located overseas to process your personal data on behalf of the Company to support the Company's business operations and service provision.
In such events, the Company will ensure that the transfer of personal data complies with the criteria prescribed by personal data protection laws, and will arrange for appropriate personal data protection measures to ensure that your personal data is protected to an adequate degree and in compliance with relevant laws.
The Company will retain your personal data for as long as is necessary to carry out the purposes specified in this Policy, throughout the duration of your relationship with the Company, and may continue to retain it for the period necessary to comply with the law, exercise legal claims, prevent or defend against legal claims, or for other purposes permitted by law.
Upon the expiration of the retention period, or when such personal data is no longer necessary for the processing purposes, the Company will proceed to delete, destroy, or anonymize the personal data so that it can no longer identify an individual, in accordance with the criteria and methods prescribed by law.
The Company has implemented appropriate personal data security measures, encompassing administrative, technical, and physical safeguards, to prevent the unauthorized or unlawful loss, access, use, alteration, modification, or disclosure of personal data. This includes requiring relevant personnel and service providers processing personal data on behalf of the Company to implement appropriate security measures in compliance with applicable laws.
You possess rights regarding your personal data as prescribed by law, which include the right to withdraw consent, the right to access and obtain a copy of personal data, the right to request the correction of personal data to be accurate and up-to-date, the right to receive or request the transfer of personal data, the right to object to the processing of personal data, the right to request the deletion or destruction of personal data, the right to request the suspension of the use of personal data, and any other rights prescribed by law.
The withdrawal of consent shall not affect the collection, use, and/or disclosure of personal data that has already been lawfully conducted prior to such withdrawal of consent.
The exercise of your legal rights may be subject to the criteria, conditions, and limitations prescribed by law, and the Company may request necessary information or documents to verify the identity of the requester before proceeding with the request to exercise such rights.
If you believe that the Company's handling of your personal data does not comply with personal data protection laws, you have the right to lodge a complaint with the competent regulatory authority. However, the Company requests your cooperation to contact the Company first, to provide the Company with the opportunity to consider and appropriately resolve such concerns.
When you access the Company’s website, the Company may use cookies or similar technologies to support website functionality, enhance usage efficiency, maintain system security, and improve your user experience. The use of certain types of cookies may involve the collection and processing of personal data. You can study further details regarding the types of cookies, purposes of use, and cookie management and settings from the Company's Cookie Policy at https://www.maxion.game.
The Company may review, update, or amend this Policy from time to time to ensure compliance with the Company's operations, relevant laws, or personal data protection practices. The Company will notify you of such changes through appropriate channels, such as by publishing them on the Company's website. The Company recommends that you periodically review this Policy to stay informed of the latest updates regarding the Company's processing of personal data. In the event of material changes that may affect the rights of the data subject, the Company may provide additional notification to you or proceed as prescribed by law, as the case may be.
If you have inquiries regarding this Policy or wish to exercise your legal rights as a data subject under personal data protection laws, you may contact the Company or the designated personal data protection officer via the following channels:
Maxion Game Co., Ltd.
Address: No. 60/8 Moo 3, Pong Subdistrict, Bang Lamung District, Chonburi Province 20150
Telephone: 092-299-1478
Email: pdpa@maxion.game
Last updated: June 2569